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Lean Processes services

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DRC's on-shelf Lean Processes services include:

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Commercial manual

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  • Commercial definitions

  • Sourcing & Contracting process

  • Item & Vendor creation / Modification process

  • Price setting and Price modification process

  • Sales price & Margin calculations

  • Price communications

  • Listing / Delisting process

  • Promo process

  • In & Out process

  • Complaint solving process

  • Recall process

  

Finance manual

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  • Chart of Accounts

  • Annual sales forecast

  • Annual budgeting

  • P&L creation

  • Asset capitalization & depreciation

  • Payment process & Credit management

  • Money Receivables & Reconciliation

  • TAX / VAT legislation

  • Margin calculations

  • Tender process

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HR manual

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  • Recruitment & Selection process

  • On-boarding process

  • Salary survey approach

  • HR regulations (various)

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​ICT manual

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  • User Creation & Role assignments

  • ICT regulations (various)

Operations manual

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  • Customer orientation

  • Ordering process

  • Receiving process

  • Stock handling

  • Check-out operations

  • Planograms & Merchandise rules

  • Price communications

  • Goods transfer process (Store to Store) 

  • Return process (Store to Supplier)

  • Return process (Customer to Store)

  • Promo process

  • In & Out process

  • (Bulk) pricing process

  • Stock control process

  • Write off process

  • Stock taking process

  • HACCP rules

  • Waste management

  • Safety guidelines

  • Opening & closing process

  • Staff planning

  • Manhour registration

  • Complaint policy

  • Maintenance process

  • Check & balance process​​

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​Construction manual

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  • Architecture

  • Construction specifications 

  • MEP design

  • Store lay-out & configuration

  • Equipment & materials

  • Permits & Certificates

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