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Poland: Lidl makes revolutionary changes in Lidl APP

Discount Retail Chain Lidl Polska has announced significant changes in the functioning of its Lidl Plus loyalty app. From 5 March 2025, new terms and conditions will come into force, adapted to the extended range of services. The new features will include E-Mobility, Scan&Go and simplified return policies for non-food products.


E-Mobility – charging electric cars at Lidl

Lidl is introducing a charging service for electric and plug-in hybrid vehicles at dedicated charging stations in car parks next to stores. Customers will be able to use this option directly via the Lidl Plus app.


How does the new E-Mobility service work?

  • To use the service, you need to add a payment card to the Lidl Plus app.

  • After the charging process begins, the funds are blocked in the amount of PLN 100.

  • Charging time will not be counted as time parked in the store lot.

  • When charging, the vehicle must be empty and turned off.


Lidl reserves the right to apply dynamic prices, depending on the occupancy of the station.


Scan&Go – fast shopping without queues

A new feature of the application, awaited by consumers, will be Scan&Go, which will allow users to scan products and pay with their phones on their own, without having to go to the checkout.


Lidl: Simpler rules for returning non-food products

Lidl's new regulations simplify the procedure for returning non-food in&out goods purchased in Lidl stores. The new rules provide greater transparency and convenience for customers.

  • Return of a full-value in&out products will be possible at any Lidl store in Poland.

  • The customer will have 30 days from the date of purchase to do so, provided proof of purchase is presented.


 
 
 

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