Discount Retail Chain Aldi Australia (privately owned) has rolled out its first ever self-serve checkouts in a surprising backflip just years after the supermarket chain insisted it will never introduce them.
Sydney shoppers were the first to be treated to the new feature at the Darlinghurst store in the inner-city suburb on Wednesday, June 2. The card-only self-serve checkouts, which are part of a trial, are expected to roll out to 10 stores across New South Wales, with six to eight machines installed at each. The new shopping experience will help customers scan groceries faster and easier.
In a statement to Daily Mail Australia, an Aldi spokeswoman said: 'We make business decisions in line with our low-cost model so we can consistently provide high quality groceries at the lowest prices.
'Since self-serve checkouts entered the Australian grocery sector, we've been watching with keen interest the value and efficiencies they drive for business as well as the convenience they provide customers.
'We commenced a self-serve checkout trial set to roll out in ten NSW stores, the first being Darlinghurst.' The new feature comes just years after an Aldi spokesperson reportedly said the automated-checkouts were far-slower than their own staffed conveyor belts.
See here for more: https://www.dailymail.co.uk/femail/article-9646387/Aldi-Australia-launches-self-service-checkouts-Darlinghurst-Sydney.html
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